We, here at Elsa Summer, assure our customers that we only offer the best merchandise coupled with the best service that they deserve.
For delivery of your purchased items, we are working hand in hand with our global partners for fast and efficient delivery service worldwide. Get the best, hottest items on the market today at excellent offers from our partner artisans and manufacturers all over the globe
Shipping time at most may take 2 to 3 weeks to reach your location. Kindly make sure to provide us your correct delivery details to avoid any further delay or missing parcels. Delivery rate shall be estimated based on your location and the manufacturer and will be reflected upon checkout.
Please take note that processing of orders may take around 1 to 5 business working days. Kindly give enough time allowance to process your order.
Orders from countries like Asia/ Australia/ US may arrive ahead of the target time, while it may take awhile to countries like Mexico/ Canada. Courier services will also vary depending on your given shipping address.
Depending on your given location and our merchant’s location, items may also arrive earlier or later. But you don’t have to worry if your order doesn’t arrive immediately at your doorstep. They’re definitely on their way to you!
No need to bother since you can always track your orders in real-time using the tracking number provided in your order sheet. If you want to track your order, you may click HERE.
No matter how much we want to provide you with fast service, delays in the shipping of your order may be caused by unprecedented events such as natural disasters, holidays, weather, and etc. If in case of such fortuitous events occur, we regret to deliver the merchandise on the promised date and time. So please allot extra time in your estimated parcel arrival.
Our customer’s satisfaction is the most important priority for us. In this regard, if no merchandise has been received on the promised date, we offer a 100% refund or replacement of the same or equivalent in value whichever is acceptable to our customers. However, such is regarded on a case-to-case basis. Do check our Returns Policy for more information HERE
100 % Secure Checkout
We assure that all information provided to us by our customers will be treated 100% private and confidential at all times. Highly strict SSL, certificates and other third party security services will be utilized to safeguard sensitive information entrusted to us.